Knowledge Base

You can create predefined packages in the WHM for automation or another purpose. Log in to your WHM Account. Go to Packages >> Add a Package or type Add a Package in the menu filter box. The option will appear. Click on it. Enter the package name and change the resources according to your needs. Under Settings, enter the following details: Dedicated IP: Choose this if you want to give each account a dedicated IP or leave it unchecked. Shell Access: Check this if you want to give SSH access to the user. However, we recommend that you leave it unchecked. cPanel Theme: Select a theme for the user. Feature List: If you are not using a custom feature list, leave it as it is. Click on Add. Congratulations: Your new package has been created. Repeat steps 3 to 5 to add more hosting packages.

Follow this tutorial to create Scheduled Tasks (Cron Jobs) in Plesk. Log in to your Plesk account. Click on the Pull icon in the right sidebar and choose Scheduled Tasks. Under Scheduled Tasks, click on Add Task. Enter the following details: Webspace: Choose the appropriate domain from the drop-down menu in case of multiple domains. Task Type: Choose the appropriate option as per your needs. Command/Script Path: Depend on your choice. If you choose Task type to Run a command, then enter a command. Run: To run your command every day, choose Daily and enter time and hour. Description: Type the description of the task. Notify: Select Errors only or leave it as it is. . Click OK. Your task will be scheduled. Click on Run Now to verify the task.

You can create or remove a directory on your website using the FileZilla FTP Client. Open the FileZilla FTP Client. Enter your FTP host, username, and password. You can use your cPanel username and password as your FTP user and password. Then click on Quick Connect. Enter your domain name in the Host field, such as ftp.example.com or example.com. Now, should you wish to create a directory inside the public_html folder, open it by clicking twice on the public_html directory or any other directory where you want to create a new folder. Right-click on the empty space within the filename box and click on Create Directory in the context menu. Enter the directory name, such as images or any other directory name you want to create. Your newly-created directory will appear. Double-click on it to enter your newly-created directory. How to Delete or Remove a directory? Right-click on any directory

You can access the FTP account using the Plesk login details, which gives you full access to the home directory. However, if you want to create an FTP user account for a specific directory, you can create a separate FTP account. Log in to your Plesk account. Click on Websites & Domains from the Sidebar Menu. Under the list of Domain names, click on the appropriate domain. Under Files & Databases, click on FTP Access. Click on Add an FTP Account. Fill in the following details: FTP account name: Enter a name such as john. It will be used as an FTP username. Home directory: Click on the directory icon to select the appropriate directory. If you grant access to a sub-directory, the user will not access outside the assigned sub-directory. Password: Enter a password or click on Generate to generate one. Click Show to display the password and copy

If you are on holiday or you will be unavailable for a few days or a month, you can create an auto email responder for your emails. When people email you, they will receive an automated email with your message. Log in to your cPanel account. In the Email section, click on Autoresponders. From the Autoresponders page, click on Add Autoresponder. Enter the following details: Interval: Specify the number of hours you wish the autoresponder to wait between responses to the same email address. Email: Enter your email address on which you want to enable autoresponder. To enable auto responder on support@example.com, enter support in the email field. Domain: Select the appropriate domain from the drop-down list if you have multiple domains. From: Enter the name that the auto-response will be from. Subject: Please enter your email subject such as I am on vacation, etc. Select the start and stop