Knowledge Base

You can access your Email directly from Webmail. Open https://webmail.example.com, and replace example.com with your domain name. Enter your full email address and password. Then click on Login. After successful login, you can manage emails.

Softaculous helps you install web applications very easy. Please, follow the steps below to install Drupal. Log in to your cPanel account. In the Software section, click on Softaculous Apps Installer. cPanel will redirect you to the Softaculous interface. On the left side, locate the Portal/CMS category. Click on it and then on the Drupal link that appears. Click on Install. Fill in the necessary fields under the Software Setup fields: Choose Installation URL: Choose the appropriate protocol/domain. Inside the “In Directory” field, should you want to install this in a directory, i.e., example.com/directory, enter the directory name. Otherwise, please, leave it blank to install in your main domain, i.e., example.com. Choose the version you want to install: You can leave this as it is. Cron job: You can leave this as it is. Under the Site Settings field, enter the following information: Site Name: Enter the name of your

Backing up is important, and you should do it regularly. Log in to your cPanel account. In the Files section, click on Backup. Under Full Backup, click on Download a Full Website Backup. Under Generate a Full Backup, enter the following details: Backup Destination: Select the Backup destination to Remote FTP Server. Email: Enter your email address. Remote Server: FTP IP address or FTP domain name such as ftp.example.com. Remote User: Your FTP Username. Remote Password: Your FTP Password. Port: 21 or other FTP Port. Remote Dir: Remote Directory such as /home/username/backupfolder/. Once you fill in the Remote FTP details, click on Generate Backup.

You can use the cPanel’s login details to access your Web Disk. It supports various operating systems such as Mobile OS and others. Log in to your cPanel account. In the Files section, click on Web Disk. Under Main Web Disk Account, click on Configure Client Access. Select your operating system from the drop-down menu. Then click on Download Configuration Script. Now, open the downloaded script. It may take a few minutes before it prompts you for a username and password. Enter your Web Disk or cPanel login details, and you will be able to access the files on your website. Note: If you use the Windows OS and the server is not using an SSL, enable Digest Authentication. Port 2078 must be allowed in your computer’s firewall.

Follow these steps to change the FTP quota or set it to Unlimited. Log in to your cPanel account. In the Files section, click on FTP Accounts. Under the FTP Accounts list, click on Change Quota. FTP Quota: Specify the quota in numerical words or select Unlimited. Click on Change Quota.