Knowledge Base

External websites may display your website images on their websites, thus stealing your bandwidth. You can prevent this with Hotlink Protection. Log in to your cPanel account. In the Security section, click on HotLink Protection. If it displays Hotlink protection is currently disabled, click on Enable. How to Configure Hotlink Protection? Under URLs to allow access, you can allow access to an external website or your website. For example, if you have a subdomain such as demo.example.com, you can add this website’s URL to the list of allowed websites.

cPanel can automatically install an SSL on your domain within a few hours. However, even after 24 hours, if an SSL is not installed on your domain, first check the last log of the AutoSSL from cPanel > SSL/TLS Status > Certificate Status. If it shows any errors, try to fix them or open a ticket with us. If it does not show errors, it means AutoSSL did not automatically include your domain. It will help if you force cPanel to run an AutoSSL on your domain and install an SSL Certificate. You can run AutoSSL on your domain in the following way: Log in to your cPanel account. In the Security section, click on SSL/TLS Status. Click on Run AutoSSL. It should show a success or error message. If it shows a success message, the SSL will be automatically installed on your domain within the next few hours. If

You can include or exclude your domain from AutoSSL. If your domain is newly-created, wait a few hours for the cPanel to automatically install an SSL on your domain. You can check the last log of AutoSSL from cPanel > SSL/TLS Status > Certificate Status. Log in to your cPanel account. In the Security section, click on SSL/TLS Status. Under Domain, choose the domain you want to include. Then click on “Include x domain(s) during AutoSSL“. Selected domains/sub-domains will be included in AutoSSL. How to exclude a domain from AutoSSL? Under Domain, check-mark the domains you want to exclude and click “Exclude X domains during AutoSSL.” Selected domains/subdomains will be excluded from AutoSSL. Note: You can only exclude domains that you previously included in AutoSSL.

You can access your Email account directly from Webmail. Open http://example.com/webmail, replace example.com with your domain name, enter your full email address and password in user login details, and click on Login. From the cPanel’s Webmail Page, click on any Webmail email reader such as Horde, Roundcube, or any other available application. Use the Webmail Email Reader to read your email.

You can find our nameservers in your hosting welcome email. You need to update your domain nameservers to our nameservers. If your domain is registered on 123-Reg, you should follow this tutorial to update your domain’s Nameservers. Open the 123-reg.co.uk website and click on Control Panel. It will show you a login form. Enter the username and password of your 123-reg account and click on Log-in. After a successful login, select the appropriate domain from the drop-down list and then click on Manage. Scroll down to the Advanced domain settings and click on Change Nameservers (DNS). Enter your nameservers in the text fields and click on Update. You will see a success message. Note: It may take anywhere from 12 to 24 hours for the changes to take effect worldwide.