Knowledge Base

If you want to change the server time, you can easily do it from WHM Host Manager. Log in to your WHM Root Account. Go to Server Configuration >> Server Time or type Server Time in the menu filter box. The option will appear. Click on it. You can check the already configured time under Current Time. Click on Sync Time with Time Server to sync if the time is incorrect. To change the time zone, select your preferred continent/city from the drop-down menu and click on Change TimeZone.

You can quickly check disk and bandwidth usage in Plesk. Log in to your Plesk account. Click on Statistics from the Sidebar Menu. Click on the appropriate domain in case of multiple domains. You can see the disk usage from the left side. The right side displays your traffic/bandwidth usage. You can also check the detailed statistics of FTP, Data Transfer, and Web Statistics.

You can view the list of automatic PayPal subscriptions you have. Log in to your PayPal account. Click on the settings icon. Go to the Payments menu and click on Manage automatic payments. Tick-mark Show Active. If there is an active subscription, it will be displayed. In the case of many subscriptions, click on See More.

Are you facing the issue of IP getting blocked repeatedly? If the answer is Yes, then it may have happened due to Mod Security. What is Mod Security? ModSecurity is a module that protects your website from various types of attacks. Mod Security protects a website from hackers, brute force attacks, cross-site request forgery(CSRF), and many other threats. Although it sometimes creates a problem, we do not recommend you to disable it but instead fix your software’s vulnerability. Disabling ModSecurity can help you determine whether ModSecurity blocks your IP or not. However, if your IP is blocked for a different reason, then contact us. We will find the exact reason behind it in order to resolve your issue so that you will not be required to disable the module. How to Enable or Disable Mod Security in cPanel? Log in to your cPanel account. In the Security section, click on

You can download files from your website to your computer using the FileZilla Client. Open FileZilla FTP Client. Enter your FTP host, username, and password. You can use your cPanel username and password as your FTP user and password. Then click on Quick Connect. Enter your domain name in the Host field, such as ftp.example.com or example.com. On the right-hand side, inside the Filename box, select the files or directories you wish to download. You can press the CTRL key to choose multiple directories/files. Then right-click on the selection and press Download. It can take a few minutes to download. You can watch the progress.