Knowledge Base

You can follow this tutorial to upload the files to your hosting account. Open FileZilla FTP Client. Enter your FTP host, username, and password. You can use your cPanel username and password as your FTP user and password. Then click on Quick Connect. Enter your domain name in the Host field, such as ftp.example.com or example.com. Make sure that you are inside the public_html folder, if not then double click on it to go to the public_html folder. Under Local Site in FileZilla, open the directory where your website files are located. Right-click on your index file and choose Upload. You can view the progress of the upload in FileZilla.

If you want to receive a notification on reaching your disk quota, bandwidth usage limit or wish to update the cPanel’s contact information, follow these steps. Log in to your cPanel account. In the Preferences section, click on Contact Information. You should see an input box below the line that says, Enter an email address to receive account notifications and password reset confirmations. Update your existing email address or add your secondary email address in the second email input box. Click on Save. Your email address has been updated.

You can enable cronjob notifications or update a cronjob’s email address in cPanel. Log in to your cPanel account. In the Advanced section, click on Cron Jobs. Under Cron Email, you should enter your full email address in the text field. Click on Update Email.

You can shut down the VPS in two ways – forcefully or gracefully in SolusVM. How to Gracefully shut down the VPS in SolusVM? 1. Log in to your SolusVM Control Panel. If you have multiple VPSs, select the appropriate one. Click on Shutdown. Click Yes to confirm. It may take some time for the VPS to shut down. Then, it will display a message. For forceful shutdown, you can click the Power Off option in SolusVM. How to shut down the VPS via the Command Line? (This option is similar to pulling the power cord from your computer, and there is a chance for data loss.) Log in to your SSH Client. Enter the following command: poweroff The VPS will shut down as soon as the command is executed.

You can enable/disable features of your customers’ cPanel account from WHM. Follow this tutorial if you do not want to provide access to PHP Setting, SSL, or anything else. Log in to your WHM Account. Go to Packages >> Feature Manager or type Feature Manager in the menu filter box. The option will appear. Click on it. Under the Feature Manager list, choose your feature list from the drop-down menu and then click on Edit. To enable any feature, check-mark the feature you wish to enable. For disabling, uncheck the feature you want to disable and then click on Save.